Cancellation and Refund Policy | Veenolex Herbals

1. No Return Policy

Due to the nature of our cosmetic and personal care products, we do not accept returns or exchanges once the product has been delivered.
This policy ensures hygiene, safety, and product quality for all our customers.

2. Order Cancellation

  • Customers can cancel their order within 24 hours of placing it.
  • If the order is not shipped within that time, you are eligible for a 100% refund.
  • Once the product has been shipped, no cancellation or refund will be allowed.

To cancel your order, please contact us at:
📧 veenolexharbal@gmail.com
📞 9351478056 / 9799911623

3. Refund Process

  • Approved refunds will be credited to your original mode of payment within 5–7 working days.
  • Refund timelines may vary depending on your payment provider or bank.

4. Need Assistance?

If you have any questions regarding our Cancellation or Refund Policy, please contact our support team:
📧 veenolexharbal@gmail.com
📞 9351478056 / 9799911623
📍 Pratapgarh, Rajasthan, India

Veenolex Herbals
Natural Care, Honest Policy.